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ISO IWA 4
Quality management systems — Guidelines for the application of ISO 9001:2008 in local government - Second Edition
Organization:
ISO - International Organization for Standardization
Year: 2009
Abstract: General
This International Standard specifies requirements for a quality management system where an organization:
needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
NOTE 1 In this International Standard, the term "product" only applies to:
product intended for or required by a customer
any intended output resulting from the product realization processes
NOTE 2 Statutory and regulatory requirements may be expressed as legal requirements.
This International Standard specifies requirements for a quality management system where an organization:
needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and
aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
NOTE 1 In this International Standard, the term "product" only applies to:
product intended for or required by a customer
any intended output resulting from the product realization processes
NOTE 2 Statutory and regulatory requirements may be expressed as legal requirements.
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| contributor author | ISO - International Organization for Standardization | |
| date accessioned | 2017-09-04T18:47:08Z | |
| date available | 2017-09-04T18:47:08Z | |
| date copyright | 2009.01.01 | |
| date issued | 2009 | |
| identifier other | KLGNLCAAAAAAAAAA.pdf | |
| identifier uri | http://yse.yabesh.ir/std;jsessioutho1273177793325273135A68A10958014A0Fa/handle/yse/228334 | |
| description abstract | General This International Standard specifies requirements for a quality management system where an organization: needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. NOTE 1 In this International Standard, the term "product" only applies to: product intended for or required by a customer any intended output resulting from the product realization processes NOTE 2 Statutory and regulatory requirements may be expressed as legal requirements. | |
| language | English | |
| title | ISO IWA 4 | num |
| title | Quality management systems — Guidelines for the application of ISO 9001:2008 in local government - Second Edition | en |
| type | standard | |
| page | 68 | |
| status | Active | |
| tree | ISO - International Organization for Standardization:;2009 | |
| contenttype | fulltext |