NASA JMI 5151.5 REV B

Abstract

PURPOSE. To provide guidelines and procedures for managing support contracts, including appropriate relationships, responsibilities of the personnel and offices involved, and the appropriate flow and content of communications. <br>APPLICABILITY. a. This directive applies to contracts for services which require performance onsite or in proximity to JSC, including Ellington Field. Generally, these contracts fall into the following groups: <br>(1) Contracts for engineering or scientific services directly supporting the Center. <br>(2) Contracts for services in support of JSC's institutional programs. Typical services in this group include plant maintenance and operations; security; safety, reliability, and quality assurance; aircraft maintenance and modification; technical information; public affairs support; computational services; and custodial support. <br>b. This directive does not apply to the contractor performance evaluation process which is covered in JMI 5150.7, "Performance Evaluation and Notification Procedures for Award Fee Contracts." That process is separate and distinct from the support contract management process. It is recognized, however, that at JSC both processes may be performed simultaneously--in many cases, by the same personnel. These parallel activities can sometimes overlap and be used for the same purposes, such as assessing a contractor's performance; however, it is important to note that the performance evaluation process is not designed to work as a substitute for the exercise of contractual remedies that may be applicable as a part of the contract management process (such remedies might include, for example, default determination of a contract or a disallowance of costs incurred by a contractor). Accordingly, the Contracting Officer's Technical Representative (COTR) should promptly report to the Contracting Officer (CO) any substantive problems relating to the contractor's performance, even though it may be anticipated that such problems will be covered in the contractor's performance evaluation. For the purpose of this directive, the contract management and performance evaluation processes are defined as follows: <br>(1) Contract Management. Process by which the Government ensures that the contractor receives appropriate work assignments and direction and performs the work required by the contract in a manner consistent with its terms and conditions. Contract management includes an assessment of the contractor's performance for the purpose of determining whether it conforms to contract requirements. <br>(2) Contractor Performance Evaluation. Process by which the Government determines the quality, timeliness, efficiency, and economy of work performed by the contractor as a means of determining the amount of award fee the contractor has earned for that performance.