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English -- Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015); English version EN 61968-8:2016;
German -- Integration von Anwendungen in Anlagen der Elektrizitaetsversorgung - Systemschnittstellen fuer Netzfuehrung - Teil 8: Schnittstellen fuer den Kundenbetrieb (IEC 61968-8:2015); Englische Fassung EN 61968-8:2016

contributor authorDIN - Deutsches Institut fš?r Normung e. V.
date accessioned2017-10-18T11:12:19Z
date available2017-10-18T11:12:19Z
date copyright2017.03.01
date issued2017
identifier otherCQOKTFAAAAAAAAAA.pdf
identifier urihttp://yse.yabesh.ir/std;query=autho54037D839D40527361598F1ED52F014A/handle/yse/236415
description abstractScope: This part of IEC 61968 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management. The purpose of this part of IEC 61968 is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.
languageEnglish
titleDIN EN 61968-8num
titleEnglish -- Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015); English version EN 61968-8:2016en
titleGerman -- Integration von Anwendungen in Anlagen der Elektrizitaetsversorgung - Systemschnittstellen fuer Netzfuehrung - Teil 8: Schnittstellen fuer den Kundenbetrieb (IEC 61968-8:2015); Englische Fassung EN 61968-8:2016other
typestandard
page65
statusActive
treeDIN - Deutsches Institut fš?r Normung e. V.:;2017
contenttypefulltext


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