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DIN EN 61968-8
English -- Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015); English version EN 61968-8:2016;
German -- Integration von Anwendungen in Anlagen der Elektrizitaetsversorgung - Systemschnittstellen fuer Netzfuehrung - Teil 8: Schnittstellen fuer den Kundenbetrieb (IEC 61968-8:2015); Englische Fassung EN 61968-8:2016
Organization:
DIN - Deutsches Institut fš?r Normung e. V.
Year: 2017
Abstract: Scope: This part of IEC 61968 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management. The purpose of this part of IEC 61968 is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.
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| contributor author | DIN - Deutsches Institut fš?r Normung e. V. | |
| date accessioned | 2017-10-18T11:12:19Z | |
| date available | 2017-10-18T11:12:19Z | |
| date copyright | 2017.03.01 | |
| date issued | 2017 | |
| identifier other | CQOKTFAAAAAAAAAA.pdf | |
| identifier uri | http://yse.yabesh.ir/std;query=autho54037D839D40527361598F1ED52F014A/handle/yse/236415 | |
| description abstract | Scope: This part of IEC 61968 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management. The purpose of this part of IEC 61968 is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise. | |
| language | English | |
| title | DIN EN 61968-8 | num |
| title | English -- Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015); English version EN 61968-8:2016 | en |
| title | German -- Integration von Anwendungen in Anlagen der Elektrizitaetsversorgung - Systemschnittstellen fuer Netzfuehrung - Teil 8: Schnittstellen fuer den Kundenbetrieb (IEC 61968-8:2015); Englische Fassung EN 61968-8:2016 | other |
| type | standard | |
| page | 65 | |
| status | Active | |
| tree | DIN - Deutsches Institut fš?r Normung e. V.:;2017 | |
| contenttype | fulltext |
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DIN EN 61968-4 Berichtigung 1
Type: standardSource: DIN - Deutsches Institut für Normung e. V.:;2008Organization : DIN - Deutsches Institut für Normung e. V.Subject(s) : Data records , Datensatz , Interfaces , Mains power supply , Message types , Nachrichtentyp , Netzbetrieb , Schnittstelle , -
DIN EN 61968-4 Berichtigung 1
Type: standardSource: DIN - Deutsches Institut für Normung e. V.:;2008Organization : DIN - Deutsches Institut für Normung e. V.Subject(s) : Data records , Datensatz , Interfaces , Mains power supply , Message types , Nachrichtentyp , Netzbetrieb , Schnittstelle , -
DIN EN 61968-4
Type: standardSource: DIN - Deutsches Institut für Normung e. V.:;2007Organization : DIN - Deutsches Institut für Normung e. V.