DIN EN 14012
English -- Postal services - Quality of service - Complaints handling principles;
German -- Postalische Dienstleistungen - Dienstqualitaet - Grundsaetze der Bearbeitung von Beschwerden
Organization:
DIN - Deutsches Institut für Normung e. V.
Year: 2009
Subject: Dienstleistung
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| contributor author | DIN - Deutsches Institut für Normung e. V. | |
| date accessioned | 2017-09-04T18:42:33Z | |
| date available | 2017-09-04T18:42:33Z | |
| date copyright | 2009.04.01 | |
| date issued | 2009 | |
| identifier other | JZTOLCAAAAAAAAAA.pdf | |
| identifier uri | https://yse.yabesh.ir/std/handle/yse/224014 | |
| language | English | |
| title | DIN EN 14012 | num |
| title | English -- Postal services - Quality of service - Complaints handling principles | en |
| title | German -- Postalische Dienstleistungen - Dienstqualitaet - Grundsaetze der Bearbeitung von Beschwerden | other |
| type | standard | |
| page | 48 | |
| status | Active | |
| tree | DIN - Deutsches Institut für Normung e. V.:;2009 | |
| contenttype | fulltext | |
| subject keywords | Dienstleistung | |
| subject keywords | ||
| subject keywords | Post | |
| subject keywords | Qualitaetssicherung | |
| subject keywords | Quality assurance | |
| subject keywords | Services |

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